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To avoid long-distance charges, or to contact a Support Representative directly after these hours, please feel free to log in to our site at to browse our FAQ or send us a webmail. While we do not charge for technical support, normal long-distance charges may apply. Our Support Representatives are available to help you seven days a week from 9am–midnight (EST) Monday–Friday and 12pm–9pm (EST) Saturday–Sunday excluding holidays. Contact Us by Phone: You can contact us by phone by calling (919)-460-9778. Most webmail contacts are responded to within two (2) business days. You can also submit a webmail ticket 24 hours a day. Live Chat is available seven (7) days a week from 12pm–9pm (EST) excluding holidays. You can chat live with a Support Representative by using the Ask a Question feature. įrom this site, you will be able to browse through our Frequently Asked Questions (FAQ), which is our database of known problems and solutions.
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